|
Grumpy Italian Cat repro image. |
|
|
|
|
|
|
|
|
It’s
been a zig-zag week of down, up, down, up.
It’s
annoying to realize how much you are at the mercy of bureaucrats and petty officials. If they’re not very competent what does it
matter to them? They still get their pay
on time, don’t they? There is no impact
on them if you don’t get all your stock in time for Christmas. They don’t have to explain to customers why
planned-on Christmas gifts haven’t arrived.
They don’t miss out on sales during the vital December/January period.
Long
story short, the wooden items from our new shipment languished at the
irradiation company until 8 January, even though they had been treated on 23
December, because the irradiation company forgot
to send the clearance paperwork to Quarantine. Not happy, Jan.
|
We've all seen gels like this on the bike path, right? | |
We
had already utilized the polite slap technique to see off the earlier nonsense
from Quarantine and Customs about our kitchenware (see my blog of 23 December), but we ramped up the correspondence to a full
face slap over this delay. That resulted
in an immediate clearance of our stock, and we skipped down to pick it up. So while the delay sucked, at least we now
had all of our goods.
Or
so we thought.
|
I think this girl will sell well. |
As
we unpacked the boxes we realized we were missing one box. A vital box.
The Jamie Oliver boards box. I
was deeply suspicious that one of the most high-value boxes in the entire
shipment was the one that had gone missing.
Doug was less prone to leap to conclusions and stomp about the house,
ranting. He should try it though – it’s
quite therapeutic. So while I suspected
theft and immediately commenced plotting horrible and bloody retribution to all
wrong-doers, Doug put it down to the more prosaic issue of incompetence by some
official. Either way, it was a disaster
to lose this box.
So
began the process of tracking back through the transportation chain, to the
other side of the planet. Our UK packers
made enquiries from their end, only to be fobbed off by their Australian
counterparts and airily told that there wasn’t a problem and nothing from our
shipment was missing. I begged to
differ. Now my correspondence moved on
to become a closed fist clobber on the nose, and boy that had people scurrying
in all directions. And what do you know
– the box that the irradiation company said wasn’t missing turned up in their
warehouse. So yay, disaster averted.
|
Vespa ads are always stylish. |
Or
so we thought.
We
jumped in the car and headed straight to the irradiation company, to collect
our goods. Just as we got to the
carpark, as we were literally stepping out of the car and heading for the
office, we were called by a woman from the freight forwarding company.
Don’t
go in to the irradiation company! she cried. Our
company is having a stand-up, smack-down, stand-back-up-and-shriek-abuse fight
with them over you. Okay she didn’t
say those exact words, but she was quite agitated and said that a very
animated argument was currently underway between the two companies, over us.
It
turns out that the irradiation company, having forgotten to send our paperwork
to Quarantine, leading to a three week delay in the collection of our wooden goods,
and then having lost a box while denying any knowledge of it, now wanted to
charge a fee for the collection of the box. There was a heated debate over who exactly
had removed the box from the rest of our shipment in the first place, with each
company blaming the other. And yes, it
was clear that one – and probably both - of them had been incompetent in the
handling of our shipment. But as for us
paying another fee to collect it, I think not, mon chers.
|
I'm not normally a big fan of Banksy, but I like this. |
We
decided to leave the safety of our car to enter the fray. With my left eyebrow in a permanent state of
Arch, I informed the irradiation company manager that no further funds would be
forthcoming from us and we had better see our goods right now.
While
the brawl went on without us – they were doing a perfectly good job themselves without
any help from my left eyebrow - we went off to inspect the missing box. It was indeed ours, and full of even more good
things than we remembered. So in
addition to the Jamie Oliver boards, we now we have a couple more of the beautiful
French wooden dough troughs, which look gorgeous when they’re all waxed and
glowing, and one extra of the round wooden boards traditionally used in French
villages for maturing cheese.
|
This is one of our classic movie posters. |
We
arranged for the box to be put in our car and then returned to the
office. Well bye then, we said, as we backed quietly out of the room. We were entirely ignored, so while the
opportunity presented we walked briskly to the car, leaving all other parties
screaming and tearing at each other’s hair.
Bellows of You’re a very rude
woman!, Yeah well you’re a pig of a
man!, and There’s no cause for
language like that! drifted out across the carpark. I wonder when they stopped for a breath and
realized that we were gone?
Forgive
my naivety, but when service providers make big mistakes that have an adverse
impact on you, is it unreasonable to expect an apology? Apparently it is. At least there was some seriously raised
blood pressure in the irradiation company yesterday.
So
anyway, the disaster of the lost box has been averted, and we now have all
stock in our possession. And it’s just
in time for our first stand at the Caloundra Street Fair.
|
A large original poster we'll offer at Peregian. |
Yes,
the good news is that we have a spot at the Caloundra Street Fair, and will be
there on Sunday 12 January 2014. I don’t
know exactly where we’ll be because casual stands are put wherever there is a
gap. But it’s located on Bulcock Street
in Caloundra, which is a nice wide street with lovely big trees. If you plan to visit us, it’s as simple as
walking up one side of the street and back down the other, and at some point
you’ll find us.
We’ve
been busy unpacking more stock this week, so at Caloundra there will be a new
selection of the lovely French enamel kitchenware that has been selling so well at Peregian, a few of the dough troughs
and Jamie Oliver boards we collected yesterday, more Deco glass and ceramics, and
some really fabulous French reproduction vintage images that I’ll be offering
for the first time. They’re great
pictures, some of which I've featured here, that I hope will be well received.
So
after a week of down, then up, then back down, we’re now firmly in the Up
position. Fingers crossed that things go
well at Caloundra. I shall report to you
first, naturally.
|
Klaatu was deeply suspicious of the little concrete piggie we brought back from our buying trip. |